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18631 SE 300th Pl
Covington, WA  98042
253-631-0565
Hours:
8 am - 5pm
Monday - Friday

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Welcome to Covington Water District's Web Site
 
 
The District Office will be closed on
 
Friday, July 3, 2009
 
in observance of Independence Day
The Value of Water

Operating in a fiscally responsible manner is a key District objective.  It requires both a short and long-term perspective to ensure that the water system is functioning efficiently and that it is fully capable of delivering a safe, reliable water source day after day, year after year.  MORE

Covington Water Chronicle

The District has made some changes in how the Water Chronicle is distributed.  It is no longer included in the customers statement, rather it is published in the local Reporter newspaper.  To view past publications of our newsletter you can select the prompt on the left titled: Customer Newsletter.

The last two issues are:

The Value of Service

The Value of Water

Winter/Summer Bill Pro-Ration:
  • Summer Rates are in effect from June 1 through September 30.

  • Winter Rates are in effect from October 1 through May 31.

 If your bill includes both winter and summer seasons your bill is pro-rated.  You are billed as if you used the same amount of water every day for the billing period. Click here to see how pro-ration is calculated.

New Online Payment Service

The District is excited to bring this new product to our customers and encourage each of you to take advantage of this streamlined payment process. 

You can access our online payment option on the menu bar to the left of any page in our website, titled: Pay Your Bill Online.  Customers can expect the following changes from this new service:

  • The initial login will require users to enter additional information in order to establish a new account. 
  • A user email address and password will now be the method for gaining access to your utility account information.  Each customer has the opportunity to either create a new password or continue to use the one currently established. 
  • A safer, more convenient process in addition to a fresh new look and feel.

If questions arise, please contact us by calling 253-631-0565 then press 2 for customer service.

24 Hour Emergency Response

For any emergencies please call 253-631-0565

In the event a call is made after business hours, the 24-hour answering service will route your call to the appropriate staff member.

Is your toilet running?

Watch your mailbox for the annual Cascade Dye Strip Mailer coming soon! Use the dye strips to check your toilet leaks. If you find a leak, click here for information on repairing a leaking toilet.

Covington Water District
Core Values
Service
Environmental stewardship
Reliable, quality water
Value, honor and respect in all relationships
Integrity, accountability and transparency
Customer courtesy
Employee support
 
Reporting Water Problems

You can call the office at 253-631-0565 to report any water problems or you can send an email.

 


 

Reporting Street Light Problems

 

Street Light Problems? MORE

 


District Mission Statement

To serve quality water with excellent customer service, commitment to strategic and emergency planning, fiscal responsibility, regulatory compliance, stewardship and partnerships.

 Website last updated on:  Monday, June 29, 2009

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© 2008 Covington Water District
webmaster@covingtonwater.com