1. How to pay water bill?
2. Billing
3. Senior Citizen/Disabled Discount
4. Balances from Previous Owners
5. Water Leak Adjustment
6. Street Light Problems

How to pay your water bill?

• The District now offers you the option to review your account and/or pay your water bill on line.  Click here to sign up now.  With this online option you can elect to have your bill sent electronically and have your credit card automatically charged on the due date on your water bill.

• You may mail your payment to P.O. Box 9109, Covington, WA  98042-0074. If you are paying from a disconnect notice (PINK Paper) - do NOT mail your payment.  The District may not receive your payment in time and may lock the meter.

• You may call the District and pay your bill over the phone with a Visa or Master Card during working hours, Monday through Friday 8:00 am to 5:00 pm (except holidays).  You also may use a debit card, if the card has a Master Card or Visa logo on it.

• Drop your payment off at the office located at 18631 SE 300th Pl., Covington. Office hours are Monday thru Friday 8:00am to 5:00pm (except holidays). For your convenience, the District has a drop box located at the northeast corner of the building for after-hours payments. All payments received after 4:30pm will be posted the following business day.

• You may have the payment automatically deducted from your checking or savings account.  Print out and complete the auto-pay application.  Mail or drop off the completed application (don't forget to sign the application) to the District office at 18631 SE 300th Pl., Covington, WA 98042.  If you have any questions regarding this please contact us by email or call 253-631-0565 during normal business hours (8:00am-5:00 pm Monday-Friday). Only bills produced AFTER the auto pay form has been received by the District may be paid thru this process. 

• Acceptable forms of payment are check, money order, cash, Visa, MasterCard.  Cash payments should not be mailed, but made in person at the office.

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Billing

Depending on the area, the District bills customers on a monthly or bi-monthly basis.  The first billing you receive from the District will include a one time set-up charge.

Payments are due 25 days after the bill date, and if not paid, are subject to a 10% late fee.  If payment is not received within 40 days after the bill date a disconnect notice is mailed.  Payment must be received within 7 days or additional fees are assessed and the water is turned off until paid in full.

Street lights may also be included in your billing if street lights have been installed in your area. The purpose of this lighting is to generally enhance the nighttime visibility of neighborhood streets and intersections, rather than individual properties.  The District, in turn, pays Puget Sound Energy - the agency responsible for installation, maintenance and for providing power to the street lights.

The District charges a fee of $30.00 for returned checks.

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Senior Citizen Low Income and/or Disabled Low Income Discount

The District offers qualified low-income senior citizens and low-income disabled customers a rate discount, by waiving the fixed rate charge for single-family residential connections for all senior or disabled citizens who met the low-income criteria established by the Board of Commissioners. If you feel you may qualify and would like more information, please call the District at 253-631-0565 during normal business hours (8:00am-5:00pm Monday-Friday).

You can also print out and complete the application.  Mail or drop off the completed application (don't forget to sign the application) to the District office at 18631 SE 300th Pl., Covington, WA 98042.  If you have any questions you may contact us by email or by phone at 253-631-0565.

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Balances from Previous Owners

Many new owners are not aware that, unlike other utilities, water charges are associated with the property rather than with the person who incurs the charge.  What this means is that property ownership is transferred along with any unpaid balance to the new owner.  The District does prepare a final bill for the previous owner.  However, if the previous owner does not pay the final bill, the responsibility lies with the new owner.

The District does not bill renters, only owners.  For non-owner occupied residences, reminder and disconnect notices are mailed to the service address in the name of "Resident".  At the owner's request a copy of the bill can also be mailed to "Resident" at the service address.

Are you buying or selling your home? MORE

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Water Leak Adjustment

If a water leak occurs on your side of the meter, you will be responsible for the repair as well as the associated water charge.  Customers who repair leaks in a timely manner may be eligible for a one-time-only partial adjustment to your water bill. 

If you think you may qualify for such an adjustment complete the Leak Adjustment Request Form and attach the required documentation.  Forward it to us by email or mail to: 18631 SE 300th Place, Covington, WA  98042.  If you have questions please call 253-631-0565 during normal business hours (8:00am-5:00pm Monday-Friday).

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Street Light Problems

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