Many new owners are not aware that, unlike other utilities, water charges are associated with the property rather than with the person who incurs the charge.  What this means is that property ownership is transferred along with any unpaid balance to the new owner.  The District does prepare a final bill for the previous owner.  However, if the previous owner does not pay the final bill, the balance will transfer to the new owner after 60 days.

Billing for Rentals

The District does not bill renters, only owners.  For non-owner occupied residences, reminder and disconnect notices are mailed to the service address in the name of "Resident".  At the owner's request a copy of the bill can also be mailed to "Resident" at the service address.

Please note that the District reads residential meters every two months for billing.  If your tenant moves in or out in the middle of the billing cycle we do not read the meter or create a prorated bill.  However, the District will help you prorate an amount if you or your tenant reads the meter and calls the District during business hours.  If the property is served by two meters, then both meter readings need to be called in.  A Customer Service Technician will then give you a verbal estimate based on the reading(s) called in.