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- Customer Service
Customer Service
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Billing
Depending on the area, customers are billed on a monthly or bimonthly basis.
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Start or Stop Water Service
Many new owners are not aware that water charges are associated with the property rather than the person who incurs the charge.
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Contact Customer Service
Contact our Customer Service Department.
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Contact Information Update
Update your contact information by submitting our online form.
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Conservation
Save water and protect the environment.
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Payment Options
Find out how you can make your payment.
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Rates & Fees
Learn about our rates including winter/summer bill proration.
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Reading Your Water Meter
Learn how to read your water meter.
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Documents For Public Comment
Documents For Public Comment
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Mapping
Mapping
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Request Public Documents
Learn how to request copies of public documents.
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Water Quality
Learn about the standards for public water.
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Emergency Preparedness
Find tips and recommendations to keep yourself safe and prepared.
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Call Before You Dig
Call 811 at least a few days before you start any digging project.
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Street Light Problems
Report a power outage through the Puget Sound Energy website.